Before accessing and using the website gymaginario.com (hereinafter the “Website”) and before making any purchase, please read these Terms carefully. Use of the Website and/or completion of a purchase implies your unconditional acceptance of these Terms.

1. BUSINESS INFORMATION – CONTACT DETAILS

The Website and the digital services are provided by the business/company: Gymaginario (hereinafter the “Company”).

Legal Name / Legal Form: PAZIOU CHRISTINA
Registered Address: MENEXEDON 15, KIFISIA, P.C. 14564, Greece
VAT Number: 069741720 / Tax Office: KEFODE ATTIKIS
Contact Email: contact@gymaginario.com

2. DEFINITIONS

• Customer / User / Consumer: any natural person who visits, registers on, and/or purchases from the Website.
• Digital Content / Digital Services: services provided in digital form (e.g. instructional videos, training programs, nutrition plans, coaching, support).
• Packages: “180 Days Body & Mind Transformation”, “90 Days Body & Mind Transformation”, “30 Days Body & Mind Transformation”.
• Contract: the digital services agreement concluded upon completion of the order and acceptance by the Company.

3. GENERAL TERMS – AMENDMENTS

The Company may amend these Terms at any time, as well as the content and functionality of the Website. The applicable Terms are those published at the time the Contract is concluded. Users are encouraged to review them regularly.

4. CONDITIONS OF USE – ACCOUNT

By using the Website, you declare that you are at least 18 years old or that you have the lawful consent of a legal guardian.
Where account creation is required, you must provide true, accurate, and complete information and keep it up to date.
You are solely responsible for safeguarding your login credentials (username/password) and for all actions carried out through your account.

5. SCOPE OF DIGITAL SERVICES

Gymaginario packages include personalized digital services, indicatively:

• customized training programs (home/gym, with or without equipment),
• access to detailed material (e.g. videos/instructions),
• personalized nutrition guidance,
• mindset coaching,
• weekly evaluations,
• support (e.g. communication within 24 hours, where stated on the package page).

The exact services, communication frequency, delivery method, duration, and conditions of each package are described on the relevant package page on the Website and form an integral part of the Contract.

TERMS OF USE FOR PURCHASE OF E-GYM PACKAGES

A) The duration of the paid program begins from the day the subscriber receives the first exercise & nutrition program and is valid until the paid duration regardless of whether the subscriber follows it or not.

B) The subscriber has the right to purchase a program but to start it up to 3 months after its purchase.

C) Once a program has started, there is no possibility of stopping it and restarting it at any other time.

6. PURCHASE PROCESS – CONCLUSION OF CONTRACT

The presentation of packages constitutes an invitation to place an order and not a binding offer.

An order is completed when you:

• provide the required information,
• accept these Terms,
• select a payment method and complete the payment/payment process, and
• receive an order confirmation/acceptance email from the Company.

The Company reserves the right to reject or cancel an order in cases such as: obvious pricing error, suspicion of fraud, technical error, temporary inability to provide the digital service, or failure to receive required onboarding information.

7. PRICES – TAXES – PAYMENT METHODS

Prices are displayed on the Website and include applicable taxes (e.g. VAT), unless stated otherwise.
In the event of an obvious pricing error, the Company may cancel the order and refund any amount paid.

Payment methods:

• Card payment via a certified payment provider (card details are not stored on the Company’s servers unless explicitly stated by the provider).
• Bank transfer to the account displayed at checkout or on a relevant page. The order is considered paid once the credit is confirmed and/or proof of transfer is sent to contact@gymaginario.com, where required. Any bank fees are paid by the customer unless stated otherwise.

   

8. DELIVERY OF DIGITAL CONTENT – COMMENCEMENT OF SERVICES

Delivery is made electronically (e.g. via email, user account/platform access, access to materials/videos).

Commencement of the package usually requires:

• confirmed payment, and
• completion of the required onboarding/evaluation information (e.g. questionnaire, goals, level, history).

Delivery/activation time may depend on when the customer submits complete information. Any indicative timelines (e.g. “within X days”) are stated on the package page.
For packages with weekly evaluations or 24-hour support, the operating terms, hours, and communication channels apply as described on the package page.

9. RIGHT OF WITHDRAWAL – CANCELLATIONS – REFUNDS

General rule: In distance contracts, consumers have a 14-day right of withdrawal.

Exception for immediately supplied digital content/services: Where the contract concerns digital content not supplied on a tangible medium and/or digital services and performance has begun, the right of withdrawal may be lost if the consumer has given explicit consent to immediate performance and acknowledged the loss of the right of withdrawal.

Exercise of withdrawal (where applicable): Send a clear withdrawal statement to contact@gymaginario.com
within the statutory period.

Refunds (where applicable): Issued within a reasonable time and in accordance with applicable law, using the same payment method or an equivalent one.

Personalized packages: Once personalization or service provision has begun (e.g. creation/delivery of the first plan, access to materials, commencement of coaching/support), this constitutes commencement of performance. For this reason, the Company will request the above explicit consent/acknowledgement at checkout where required.

10. CONFORMITY OF DIGITAL CONTENT – TECHNICAL REQUIREMENTS

The Company takes reasonable measures to ensure that digital content/services are provided as described.
The customer is responsible for having the necessary equipment and connection (e.g. internet access, device capable of video playback, updated browser).
If a technical access issue attributable to the Company’s Website/platform arises, the customer must contact contact@gymaginario.com
so that remediation may be attempted.

11. HEALTH – MEDICAL DISCLAIMER – USER RESPONSIBILITY

Training, nutrition guidance, and mindset coaching services are provided for wellness and fitness purposes only and do not constitute medical advice nor replace medical diagnosis or treatment.
Before starting an exercise program or making dietary changes—especially if you have injuries, medical conditions, pregnancy, or are on medication—you are advised to consult a physician.
You must provide true and complete health/history information during onboarding. Omission or inaccuracies may affect program suitability.
Stop exercising and seek medical advice in case of pain, dizziness, shortness of breath, or other symptoms.
Results (fat loss, performance, physique, mindset) vary by individual. No specific results are guaranteed.

12. RULES OF USE – PROHIBITED ACTIVITIES

It is prohibited to:

• use the Website for illegal or fraudulent activities,
• interfere with its operation (e.g. malware, scraping, attacks),
• create false accounts or orders,
• infringe third-party rights.

The Company may suspend or terminate access in case of violations.

13. INTELLECTUAL PROPERTY – LICENSE

• All content (videos, texts, programs, materials, trademarks/logos, structure) constitutes intellectual and/or industrial property of the Company or lawful rights holders.
• Customers are granted a non-exclusive, non-transferable license to access and use the content solely for personal use, for the duration specified in the package.
• Copying, reproduction, distribution, resale, public display, sharing with third parties, uploading to social media/the internet, or any other exploitation without written permission is strictly prohibited.
• All educational material, training programs, nutrition plans, files, videos, and any digital or printed content provided to the subscriber constitute the exclusive intellectual property of GYMAGINARIO EXCLUSIVE. The reproduction, copying, storage, transfer, distribution, publication, or sharing of the material with third parties is strictly prohibited, whether free of charge or for a fee.

14. PERSONAL DATA

Personal data processing (e.g. account details, onboarding information, contact details) is carried out in accordance with the Website’s Privacy Policy and the GDPR. By using the Website, you acknowledge that you have read and understood the Privacy Policy.

15. TRANSACTION SECURITY

The Company implements technical and organizational security measures. Card payments are processed via a payment provider. Users are responsible for keeping their access credentials secure.

16. LIMITATION OF LIABILITY

The Company makes reasonable efforts to ensure uninterrupted operation but does not guarantee that the Website will always be available or error-free.
To the maximum extent permitted by law, the Company’s liability is limited to the amount paid for the specific package giving rise to the claim, unless otherwise required by law.
The Company is not liable for indirect or consequential damages (e.g. loss of profits), to the extent permitted by law.

17. FORCE MAJEURE

The Company is not liable for delays or failure to perform due to force majeure events (e.g. network outages, large-scale cyberattacks, natural disasters, unforeseen infrastructure failures).

18. THIRD-PARTY LINKS

The Website may contain links to third-party websites. The Company does not control and is not responsible for their content or policies.

19. GOVERNING LAW – ALTERNATIVE DISPUTE RESOLUTION – JURISDICTION

These Terms are governed by Greek law.
In case of dispute, amicable resolution will first be sought by email: contact@gymaginario.com

For out-of-court resolution of consumer disputes, consumers may contact competent ADR bodies (e.g. the Hellenic Consumer Ombudsman).
The European ODR platform has been discontinued as of 20/07/2025. Information on EU dispute resolution mechanisms is available on the “Consumer Redress in the EU” page.
If no out-of-court settlement is reached, the competent courts shall be those of Athens / the Company’s registered seat (MENEXEDON 15, KIFISIA, P.C. 14564).

20. CONTACT

For questions regarding these Terms or the services, please contact:
Email: contact@gymaginario.com